LDS Couriers, a trusted name in logistical distribution, relied on an outdated POP3/IMAP email system that posed significant operational and security challenges. Limited mailbox storage and poor performance hindered communication, while outdated security protocols left accounts susceptible to fraud and breaches, with no multi-factor authentication (MFA) options. Inadequate anti-spam and antivirus filtering increased risks, and the lack of secure email storage or backups threatened data loss. Additionally, varying versions of Microsoft Office across the organisation caused inefficiencies, as staff struggled with inconsistent tools, impacting productivity and collaboration in their fast-paced logistics environment.

Qinfotech partnered with LDS Couriers to implement Microsoft 365 Business Standard, modernising their email and productivity systems with a secure, scalable solution. The implementation, planned and executed by Qinfotech’s experienced team, included:

• Microsoft Exchange Email: Replaced POP3/IMAP with secure, cloud-based email featuring data encryption, MFA, and advanced anti-spam/antivirus filtering to protect against fraud and breaches.
• Microsoft 365 Business Standard Suite: Provided standardised versions of Microsoft Office (Word, Excel, Outlook, etc.) across all staff, ensuring consistent tools and improved efficiency.
• Productivity Tools: Enabled Microsoft Teams for seamless collaboration, shared mailboxes for team communication, and enhanced user functionality for streamlined workflows.
• OneDrive Storage and Backups: Delivered secure, per-user cloud storage and device backups, ensuring data protection and accessibility with ample mailbox storage.
• Seamless Migration: Qinfotech meticulously planned and executed the migration of 70+ mailboxes, importing all historical email data into new profiles with zero data loss or business interruption.

Centralised Management: Provided a unified admin portal for LDS Couriers to manage email, security settings, and Office licences, with ongoing support from Qinfotech’s team.

Qinfotech’s expertise ensured a flawless migration, completed over a weekend to minimise impact. The Microsoft Exchange email system significantly enhanced security over the outdated POP3/IMAP setup, with encryption and MFA eliminating vulnerabilities. Standardised Office versions streamlined staff workflows, while Teams and shared mailboxes improved communication. OneDrive’s secure storage and backups safeguarded critical data, and the increased mailbox capacity supported operational demands. Qinfotech’s hands-on approach and 24/7 support guaranteed a smooth transition and ongoing reliability.