Plexus Wealth, a trusted name in insurance and investment advisory services, faced significant challenges in managing compliance with South Africa’s rigorous regulatory frameworks, including the Financial Intelligence Centre Act (FICA), Financial Advisory and Intermediary Services Act (FAIS), and Protection of Personal Information Act (POPIA), as well as cybersecurity insurance requirements. Manual monitoring of IT systems, endpoint devices, and hardware for vulnerabilities and compliance created a heavy administrative burden. This diverted resources from client-focused activities, increased costs, and risked non-compliance penalties, potentially undermining client trust and business continuity.

Qinfotech partnered with Plexus Wealth to deliver a robust solution combining Adlumin XDR, SentinelOne EDR, and Qinfotech’s Managed IT Services to streamline compliance and bolster security. The solution included:

• Adlumin XDR Platform: A cloud-native Extended Detection and Response (XDR) system monitoring Active Directory, Microsoft 365, and firewall logs to enhance security posture and assist with FICA, FAIS, and POPIA compliance through automated reporting and User & Entity Behaviour Analytics (UEBA).
• SentinelOne EDR: Endpoint Detection and Response integrated with Adlumin XDR, providing AI-driven threat detection, automated response, and protection against ransomware, malware, and phishing, ensuring endpoint security.
• Compliance Support: Adlumin’s automated workflows generated audit-ready reports for cybersecurity insurance and regulatory reviews, reducing administrative effort for compliance documentation.
• Qinfotech Managed IT Services: Proactive endpoint device patching and updates to maintain security and compliance, alongside IT hardware lifecycle management to plan, deploy, and retire devices efficiently, minimising vulnerabilities from outdated hardware.
• Managed Detection and Response (MDR): 24/7 monitoring by Adlumin’s security team, offering proactive threat hunting and rapid incident response to prevent data breaches.
• Centralised Management: A unified dashboard for Plexus Wealth to oversee compliance status, security alerts, endpoint protection, and hardware lifecycle, accessible remotely for simplified management.
• Data Protection: Encryption and multi-factor authentication (MFA) to secure client data, supporting POPIA compliance and safeguarding against cyber threats.

Qinfotech’s implementation reduced Plexus Wealth’s compliance workload by automating monitoring and reporting with Adlumin XDR, while SentinelOne EDR strengthened endpoint security. Qinfotech’s Managed IT Services ensured devices and hardware remained secure and compliant through proactive patching and lifecycle management. The integrated solution provided real-time visibility into threats across Active Directory, Microsoft 365, and firewall logs, enabling rapid response to risks. The centralised dashboard simplified oversight, allowing Plexus Wealth to maintain compliance with FICA, FAIS, POPIA, and insurance requirements more efficiently.

Qinfotech’s expertise ensured a flawless migration, completed over a weekend to minimise impact. The Microsoft Exchange email system significantly enhanced security over the outdated POP3/IMAP setup, with encryption and MFA eliminating vulnerabilities. Standardised Office versions streamlined staff workflows, while Teams and shared mailboxes improved communication. OneDrive’s secure storage and backups safeguarded critical data, and the increased mailbox capacity supported operational demands. Qinfotech’s hands-on approach and 24/7 support guaranteed a smooth transition and ongoing reliability.