Seeff Properties, a trusted name in South African real estate, faced significant IT challenges due to its independent contractor model and Bring Your Own Device (BYOD) policy for 20+ agents. The lack of standardised productivity suites, device specifications, or applications made it difficult to manage data and communications with the office. Photos and videos, critical for property listings, were stored on an open network share without user policies or permissions, exposing data to risks. With no offsite backups, the agency was vulnerable to data loss from hardware failures or breaches, threatening business continuity and client trust.

Qinfotech collaborated with Seeff Properties to implement the Synology DS223 2-Bay NAS with 6TB RAID 1 storage, integrated with Synology C2 Cloud backup, to address their data management and security needs. The solution included:

• Synology DS223 2-Bay NAS: Provided 6TB of RAID 1 redundant storage for secure, high-capacity storage of photos, videos, and client data, ensuring data integrity even if one drive failed.

• User-Based Security Permissions: Synology’s DiskStation Manager (DSM) software enabled native support for user account policies, allowing granular access control for each agent and secure data segregation.
• Efficient Onboarding/Offboarding: Streamlined processes to grant or revoke agent access, ensuring data security during staff changes and compliance with privacy standards.
• Synology C2 Cloud Backup: Daily automated backups to Synology’s C2 Cloud Storage platform, providing offsite redundancy and protection against data loss from hardware failures or disasters.

• Web-Based Portal and Cloud App: A centralised DSM web portal and mobile app for remote data access, allowing specified agents to securely manage files from any device, enhancing flexibility.
• Qinfotech Support: 24/7 cloud monitoring and proactive support by Qinfotech, ensuring system reliability, quick issue resolution, and ongoing optimisation.

Qinfotech’s expertise ensured a seamless deployment with minimal disruption to Seeff Properties’ operations. The Synology DS223 replaced the insecure open network share with a secure, structured storage system, while RAID 1 and C2 Cloud backups provided robust data protection. User-based permissions safeguarded sensitive data, and the web-based portal simplified management for the agency’s IT team. The cloud app enabled agents to access listing photos and videos securely on the go, boosting productivity. Qinfotech’s ongoing support ensured the system remained secure and efficient, tailored to the agency’s dynamic needs.

• Enhanced data security with user-based permissions and policies, protecting agent photos, videos, and client records.
• Seamless onboarding and offboarding of independent agents, ensuring data access control and security.
• 6TB RAID 1 storage with Synology C2 Cloud daily backups, safeguarding data against loss with offsite redundancy.
• Simplified management via a web-based portal and cloud app, enabling granular access for specified users.
• Increased staff efficiency through standardised data access and secure collaboration across devices.
• 24/7 monitoring and support by Qinfotech, ensuring reliable performance and peace of mind.